Ever wondered what it takes to drive success and sustainability for some of the leading businesses? Meet our Client Success Manager, Lois; she’s a dedicated professional whose role is pivotal at Sustainable Development Goals in fostering strong client relationships and ensuring our clients achieve and succeed in their sustainability goals.
Join us as we delve into Lois’s day-to-day life, including responsibilities, challenges, and what she enjoys most about her job. Whether resolving enquiries, supporting company directors, or enhancing service offerings, Lois is crucial in promoting sustainability and driving growth. Let’s take a closer look at their journey and what makes this role so impactful.
I’m a Client Success Manager.
As a Client Success Manager at SDG, my main responsibilities include:
What I enjoy most about my job is the variety it offers—no two days are the same. I love being able to work with and support various companies in achieving their sustainability goals.
I take pride in being organised, caring, and passionate. My organisational skills help me balance life and stay focused. I genuinely care about those around me, always ready to help or listen. My passion motivates me to excel, continually learn, and give my best.
My organisation keeps me efficient, my caring nature positively impacts others, and my passion drives my commitment in all I do.
Relationships. Retention. Growth.
While I wouldn’t say I have hidden talents, I do love playing badminton! My husband and I play every week, and my competitive side definitely comes out. We recently moved house, so in the near future, I’ll discover new talents ranging from self-proclaimed DIY expert to interior designer!
